Frequently asked questions
Answers, without the guesswork.
Straightforward guidance on systems, atmosphere, installation and aftercare. Open a question or ask our team for project-specific advice.
Which Begaman series should I choose?
Choose ONE for a simple, compact system, PRO when you want more output or dimming choices, and SMART when app or colour control is important. If you share your dimensions and desired atmosphere, we can help you compare the compatible sets.
What colour temperature works best outdoors?
Warm white light around 2700K creates a relaxed atmosphere and is the most natural choice for verandas and terraces. Cooler light feels brighter and more functional. Always compare the available colour temperature on the individual product page.
Can I combine parts from different series?
Do not assume that drivers, controllers, cables and fixtures from different series are interchangeable. Voltage, wattage and connector types need to match. Use the components listed for your series or ask us to verify the combination before ordering.
Can I install the lighting myself?
Many Begaman sets use low-voltage plug-and-play connections, but the power supply and outdoor installation still need to meet local safety requirements. Follow the supplied instructions and use a qualified installer whenever mains electricity or structural work is involved.
What does the IP rating mean?
The IP rating describes resistance to dust and water. The right rating depends on whether the fixture is sheltered, exposed to rain or installed close to the ground. Check the rating on each product and match it to the exact installation location.
What is included in a lighting set?
The package contents differ by product. A complete set can include fixtures, cables, a driver, junction box and controller. The product page lists the exact components, so you can see what is included before adding it to your cart.
How do returns and warranty work?
Unused products can be requested for return within the stated return period. Begaman products include a two-year warranty against covered manufacturing defects. Contact us with your order number before returning an item or submitting a warranty request.
Do you support installers and larger projects?
Yes. We can help with system selection, component compatibility and project quantities. Send us your plan, dimensions and preferred finish so we can advise on a practical configuration.