Shipping Information

Fast domestic shipping from our Netherlands warehouse. Orders placed before 2 PM are typically shipped same day.

• Standard shipping: €6.95 (Free over €150)
• Express next-day: €12.95
• Track & trace included

Reliable shipping to all EU countries. No customs delays or additional duties within the EU.

• Standard EU shipping: €12.95 (Free over €250)
• Belgium, Germany, France: 2-3 days
• Other EU countries: 4-5 days
• VAT included in price

Post-Brexit shipping with customs clearance handled by our logistics partner.

• Standard UK shipping: £14.95 (Free over £200)
• Customs duties/VAT may apply (see below)
• DDP (Delivered Duty Paid) option available
• Full tracking provided

International shipping to the US with customs clearance and tracking.

• Standard US shipping: $24.95 (Free over $400)
• Express 5-7 days: $49.95
• Import duties/taxes may apply
• Prices shown in USD at checkout

We ship worldwide. Delivery times vary by destination.

• Shipping cost calculated at checkout
• Customs clearance required
• Import duties/taxes are buyer's responsibility
• Contact us for expedited options

🇪🇺 EU Customers

No additional fees. All prices include VAT. No customs duties within the EU single market.

🇬🇧 UK Customers

Duties may apply. Orders over £135 may incur UK VAT (20%) and customs duties.

DDP Option: Select "Delivered Duty Paid" at checkout to prepay all fees and avoid surprises.

🇺🇸 US Customers

Import duties may apply. Most lighting products are subject to minimal duties, but local taxes may apply depending on your state.

Customs will contact you if payment is required before delivery.

🌍 Other Countries

Import duties and taxes vary by country. Check with your local customs office for specific rates. You are responsible for all customs clearance fees.

Processing Time

Orders are typically processed within 1-2 business days. During peak seasons, processing may take up to 3 business days.

Stock Availability

Most items ship from our Netherlands warehouse. If an item is temporarily out of stock, we'll notify you with an estimated restock date.

Packaging

All products are carefully packaged to prevent damage during transit. Lighting fixtures include protective materials and original manufacturer packaging.

Delivery Signature

Signature may be required for high-value orders. If you're not available, the carrier will leave instructions for pickup or redelivery.

Damaged or Lost Packages

If your package arrives damaged or goes missing, contact us immediately. All shipments are insured, and we'll arrange a replacement or refund.